Tuesday, October 8th 2019,
08:45–17:00 (Drinks till 19:00)
etc.venues County Hall, Riverside Building,
Belvedere Rd, Lambeth,
London SE1 7PB
£295 +VAT for advisers & start-ups
In its 4th year, the 2019 Boring Money Annual Conference explored if our customers are a community we lead or which leads us, as well as the impact of influence, personalisation & responsibility.
We looked at how to create a community; discussed the power of the digital economy, language & influencer marketing; we dug into product & service personalisation; brought delegates the latest in what customers like and expect; and showcased the level of responsibility that consumers expect from companies, as direct investing evolves.
'As always it was insightful, excellent (and new) speakers talking about things we should care about as an industry.'
'As ever it was another excellent BM event with a great mix of thought provoking insights.'
'Great set & mix of speakers - NOT boring!'
'Different topics than usual FS conferences. Not just the industry talking to the industry.'
'Loved the variety of speakers from all the different backgrounds and industries - especially psychology & research'
'Bringing external, non-financial experts is super interesting and valuable - these are people we don't usually get access to.'
Our 2019 speakers included:
Nathalie Nahaï, Author of Webs Of Influence
Richard Cook, Online Community Manager at Monzo Bank
Viktor Nebehaj, CMO of Freetrade
Jane Brady, Head of Client Solutions at Mumsnet
Ross Dalzell, Head of Digital Investment Platforms at Barclays
Chris Mullan, Head of Artificial Intelligence at Deloitte
Jozef Moffat, Customer Engineer at Google Cloud
Jess Markwood, Content & Strategy Director of The Fifth
Natalie Glaze, Co-Founder of Stay Wild Swim
Sven Hughes, Founder of Enigma
Andrew McMillan, Founder of Engaging Service & Former Head of Customer Service at John Lewis
Caroline Hughes, Co-Founder of Lifetise
Tim Jablonski, Product Director at EValue
Dr Clea Bourne, Senior Lecturer at Goldsmiths, University of London
John Porteous, Group Head of Distribution at Charles Stanley Direct
Cameron Bourne, Head of Partnerships at The Big Exchange
Amy Metcalfe, Head of Programmes & Finance at ShareAction