The Pensions Report 2026
The Retirement Crossroads - winning and losing clients at retirement.
Retirement is the moment where assets move and relationships are won or lost. For pension providers, platforms and advisers, this report pinpoints the moments of influence where Targeted Support, guidance and the right decumulation options can help clients towards better outcomes – and help you keep and win them at retirement.
Five findings from the point of retirement
From a survey of 2,025 pension holders aged 50 and over with DC pots over £10,000, plus a nationally representative survey of 6,000 UK adults.
What is the retirement crossroads?
The Retirement Crossroads follows people from a decade before retirement, through the point of retirement and into the years after. It shows when plans form and why they often change, how people expect to fund retirement compared with how they actually do, and when they consolidate, switch, and look for help.
The Retirement Crossroads – the essential resource for any pension or investment provider looking to serve customers in the run-up to, at and beyond retirement.
What's in the report
How firms will use it
Insights Direct from the Consumer
Download the Table of Contents
Download the table of contents for a breakdown of the full report.
Sources & methods
Survey of 6,000 nationally representative UK adults, January 2026 (3,193 aged 50 and over)
Survey of 2,025 pension holders aged 50 and over with a defined contribution pension or SIPP over £10,000, September 2026
Survey of 452 Boring Money panellists
8 qualitative interviews with pension holders within two years of retirement